Technical Support · Privatel Inc
- Resolve network, desktop, and mobile issues for ~1,000 users; prioritize and document incidents end‑to‑end.
- Partner with engineers and vendors to improve reliability and service quality; streamline ticket workflows.
Network Technician @ Privatel Inc supporting Fordham University — transitioning into software engineering, data analytics, and cloud.
Recent focus: React/Next.js Python AWS Data Viz
I’m a systems-minded builder with a B.S. in Computer Science & Information Security from John Jay College. By day, I keep networks and endpoints humming for ~1,000 users; by night, I ship web apps, dashboards, and backend services that make people’s lives easier.
I’m currently strengthening my engineering and analytics toolkit — exploring modern React patterns, Python data workflows, and cloud-first architectures. I love learning new tech and turning ideas into working products fast.
Tableau dashboard exploring revenue trends across Spotify, Apple, Tidal, and Deezer. Includes KPIs, trend lines, and filters for regions/timeframes.